Webex Contact Center + Autonomous AI Agent Flow (Package Tracking)
WxCC Flow Designer template: autonomous AI for package tracking, TTS, queue escalation
Webex Contact Center + Autonomous AI Agent Flow (Package Tracking)
Webex Contact Center + Autonomous AI Agent Flow (Package Tracking)
WxCC Flow Designer template: autonomous AI for package tracking, TTS, queue escalation
Flow Designer JSON templates for an inbound voice flow that uses Virtual Agent V2 with an autonomous AI agent for package tracking, with human queue escalation and disconnect handling.